I engaged Caring Hearts Agency to care for my late father in the last few weeks of his life. From the get-go, Kai Sin was very professional. This gave me a different feeling from the other agencies that I contacted. She did a house visit on the first day to understand our needs. She also kept in touch from time to time to check on whether we were happy with the services rendered. The nurses were all professional and caring, and we were very pleased with their services. Definitely would highly recommend their services!